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Bank of Ireland

Digital transformation initiative

Service
Product Design
Date
2017
Client
Bank of Ireland
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Bank of Ireland

Summary

While working at Bank of Ireland, I contributed to the design of a responsive T24 digital banking application for the Irish market. My work involved applying a hypothesis-driven design approach to create and test interactive prototypes, define success criteria, and validate assumptions through usability testing and stakeholder feedback.

I collaborated closely with cross-functional teams to balance user needs, technical constraints, and regulatory requirements, while also supporting parallel research into emerging fintech trends to help inform longer-term product direction.

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